What actually happens when one brief reaches nine markets

The question we are asked most often is not about capability. It is about what stops nine independent companies producing nine unrelated answers to the same brief.

One coordinator, not one committee

A brief lands with a single member who owns it end to end. They are accountable for the answer, including the parts produced in markets they do not operate in. There is no central planning department to route it through, which is the whole point: the coordinator is a working agency with clients of their own, so the plan has to survive being made by people who will have to deliver it.

The parts that are genuinely harder

Production standards have to be agreed rather than mandated, and that takes a conversation a holding company would resolve with a policy. Billing crosses more than one entity. Neither is invisible to a client and it would be dishonest to claim otherwise.

The part that is genuinely better

Every market answer comes from a company that owns itself and lives on its own reputation in that market. Nobody is executing a plan they were assigned. That difference shows up in the work, and it shows up most in the markets a regional team visits least.

— DPR & Co, Melbourne